This page provides the legal identity, business contact information and operating details of Rare Candy Collectibles. It also explains where our physical shop is located and where customers can find important information about online orders.

Rare Candy Collectibles operates a physical gaming and hobby shop in Dunfermline and an online store at rarecandycards.shop .

Legal business identity

Rare Candy Collectibles is a trading name operated by Rachel Brookes.

Rare Candy Collectibles is not incorporated as a limited company and therefore does not have or display a Companies House company-registration number.

Business and shop address

The following address is used as our physical retail shop, business contact address, online-order dispatch location, approved local collection point and returns address:

Contact details

Customer service and order fulfilment

All customer and delivery enquiries should be sent to support@rarecandycards.shop or made by telephone on +44 7543 666436 .

Our Dunfermline shop

Rare Candy Collectibles is a physical gaming, card and hobby retailer. Our product range may include dice sets, playing cards, card and party games, trading-card storage, miniature-storage products, display accessories and fantasy miniatures.

Online orders

Rare Candy Collectibles sells physical gaming and hobby products through our online store. All product prices and order totals are displayed and charged in pounds sterling (GBP).

Online purchases are one-time transactions. Rare Candy Collectibles does not offer subscription products or recurring billing.

We deliver to addresses within the United Kingdom only. International delivery is not available.

Free local collection may also be selected from our Dunfermline shop where that option is displayed during checkout. Customers must wait for a Ready for Collection email before travelling to collect an online order.

Consumer rights

Customers purchasing from Rare Candy Collectibles are protected by applicable United Kingdom consumer law.

Nothing on our website, during checkout or in our store policies is intended to exclude, reduce or replace statutory consumer rights that cannot lawfully be restricted.

Complaints and customer support

Customer-service enquiries and complaints are handled by Rare Candy Collectibles Support Team, Customer Support.

Please contact us where you have a concern about an order, product, delivery, return, refund or another part of our service.

For an order-related complaint, please include:

• Your order number
• The name and email address used at checkout
• A clear explanation of the issue
• Relevant photographs or supporting information where reasonably possible

Email: support@rarecandycards.shop

Consumers in Scotland can obtain independent information about consumer rights from Advice Direct Scotland .

Concerns about how personal information has been handled may also be raised with the Information Commissioner’s Office .

Customer policies

Further information about purchasing from Rare Candy Collectibles is available through the following pages:

Contact Rare Candy Collectibles